YOUR TELECARE

CAN DELIVER MORE AND COST LESS

“A THIRD WAY” – TELEHEALTH AS A SERVICE

A groundbreaking partnership between Telehealth Central, Astraline

AND your Telecare Service

Request your free video

RESOLVE THE PARADOX

The Cornerstones

What we use…

YOUR
Customers
Local identity
Local skilled staff & experience
Additional income at much lower cost
OUR
Cloud systems, technologies & managed services
High value care packages,
Your brand ID
Customer Engagement, Boarding & Relationship Management Applications

Who We Are

Telehealth Central

TeleHealth Central re-engineers and re-provisions basic telecare providers. Its digital customer platform automates engagement and on-boarding and its Care Relationship Management underpins more complex assistive care, blending 24/7 cover with specialist attendance.

Astraline

Astraline is one of the most advanced providers of monitored care services in the UK, handling customer alerts, personal assistant support and leads the field in distributed cloud access.

This is matched by its research and evaluation of current and emerging in-home technologies.

Together they partner under the TeleHealth as a Service banner

How it works and is it for you?

The Third Way leverages an ideal, seamless convergence of your

local, experienced team with advanced cloud-based applications, monitoring systems and technology.

This optimum customer experience being managed in the name of your organisation.

As well as these cloud-based services, we’re also able to provide :

customer’s equipment
out of hours contingency
own-label high value customer packages – for
example 24/7 blended care
digital marketing : customer engagement & on-boarding

PRINCIPLES

Our Process

This page only outlines the Third Way principles, There are three phases to understanding and gaining more:

01

Online Strategy Meeting

We first brief you and your

management in detail – this takes around an hour of your time at no charge.

Contact below to access your explanatory video.

REQUEST YOUR VIDEO

02

1-day ‘Management Intensive

This is usually followed by a 1-day ‘Management Intensive’ – education, analysis & assessment, growth viability

03

The Telecare Transformation & Growth Programme

– transitioning to the Third Way.

Remodelled Business Processes – as headlined during the management

intensive:

e.g. Customer Automation : Customer KPIs

Cloud Operations

e.g distributed call handling : migration : digital TEC transition

Enhanced Customer Telecare Services – provided by Greater Net Income

including– licensed applications, fulfilled

via the Third Way

Learn so much more at no cost, watch the informative 3rd way video tutorial